Shipping Policy

Last Updated: October 19, 2026

Order Processing

All orders will be confirmed and prepared for shipment within 1–3 business days after payment confirmation. Weekends and official holidays are excluded.

International Delivery

We ship internationally to supported regions. Transit duration is subject to local courier performance and customs inspection. Tracking information will be sent to your registered email once shipped.

Customs & Import Charges

Buyers shall bear local import duties, taxes and clearance fees imposed by customs authorities of your country or region.

Damaged or Lost Packages

If your parcel arrives broken, missing or lost, kindly contact us at support@yosvrel.shop with your order number immediately. We will carry out investigation and provide proper solutions.

Shipping Restriction

We will not arrange shipment for pornographic items, adult goods, weapons, tactical equipment, counterfeit and IP-infringing commodities.

Contact Information Email: support@yosvrel.shop Phone: +86 19854853427 Service Hours: Monday to Friday, 9:00 AM – 18:00 PM (UTC+8)